This is what I used to pack and ship my prints. Each 11x14 print was sandwiched between two 11x14 sheets of acid-free sketch paper, which was in turn sandwiched between two 11x14 sheets of corrugated cardboard. I taped the cardboard sheets together, then added a packing slip, folded the sides of the container over the contents, and taped the whole thing together. The result was a sturdy flat box that weighed less than 16 ounces.
As you regular readers know, I reviewed the Pentax K-7 DSLR a few weeks ago for Mike Johnston’s “The Online Photographer” blog. One of the example photos I posted generated so many positive comments that Mike and I decided to offer it for sale on TOP. The U.S. prices were $75.00 for an 8x10 and $150.00 for an 11x14-inch print, plus $5.00 for shipping. International prices were $15.00 more to account for the higher cost of shipping outside the U.S.
These prices seemed quite reasonable to me, as well as to the 73 people who ordered prints. Fifty-one people ordered 8x10s. The rest ordered 11x14s. A third of all orders were from outside the United States; some from countries as far away as Australia and Singapore. Not bad for a one-week-only print sale, eh?
But before you think that a print sale is an easy way to rake in the bucks, think again. It’s one thing to sell a lot of prints at one time. It’s quite another to have print and ship them. From the start, I was extremely careful to pick a printer I knew I could trust to print 73 identical, high-quality prints, on time and at a price that would ensure a reasonable profit for my efforts.
And trust me, there was effort involved. I had to approve the proofs, then return a few days later to pick up the prints. In the meantime I had to order the shipping materials: cardboard cartons large enough for either print, corrugated inserts for stiffening, acid-free paper to protect the prints from the cardboard, masking tape to hold everything in place, adhesive labels for the addresses, and packing tape to seal it all up. It’s better to over-pack a print and know it will arrive intact than cut corners and run the risk that it will arrive damaged. Check out Ctein’s excellent article, “How to Ship Photographs Faster, Cheaper and Better,” in the May/June 2009 issue of Photo Techniques magazine for a detailed guide to how to do it.
Once I had everything set up properly it took me an average of 10 minutes to pack and label each print. That may not sound like much; that is, until you multiply it by the number of prints—then it equals 12 hours of work. Because I’m self-employed I could stretch the packing, labeling and mailing out over three days. Even so, I had so delay some of my other projects. Someone working a regular 9-5 job would either have to call in sick, take a vacation day or two, burn the midnight oil, or devote an entire weekend to ship everything in a reasonable amount of time.
The orders were all through Paypal, which provides a handy label and online postage printing feature. This helps mitigate the fact that Paypal deducts a small percentage for each sale. Unfortunately, you have to print the labels one-by-one, filling in certain fields as you go. International shipments require a different form with more fields, printed in triplicate, and each form has to be signed. While packing each print I also had to make sure I was sending the right size to the right person.
Once everything was packed I had to deliver it to the post office. I used USPS Priority Mail and had each package scanned into their tracking system. This provides proof that I delivered the package to the post office as well as confirmation of when the package was delivered. Fulfilling print orders is hassle enough without running the risk of lost or damaged prints.
And yet, for all my caution, I screwed up on my pricing. It turns out that the actual cost for international shipping was $25.00 per print, not $15.00, so I lost $10.00 for each international sale. Imagine if I had charged only $50.00 per print. Ouch! It just goes to show that if you aren't careful it can cost you more time and effort to sell a photograph than it's worth. Other expenses include taxes (it’s income, you know) and a small commission to Mike for facilitating the sale.
So would I do it again? Absolutely. I finished sending the last batch of prints out today. Although I should have charged more for international shipping I still made a reasonable profit and though time-consuming, it was fun. Thanks again to Mike for offering me the opportunity.
For those of you missed out on the offer, I regret to say that this was a one-time only event. I will, however, offer other images for sale on my Zenfolio gallery. Check out the link for more details or feel free to send me an e-mail inquiry. For those of you who would like to sell prints of your own, I say “Go for it.” As long you're as good at the business of selling and delivering prints as you are at producing marketable images, you should do just fine. Good luck!
I received my print the other day. It's beautiful. Thanks for sharing your work with me.
Posted by: Joshua | October 21, 2009 at 01:10 AM
Ours arrived on Saturday. Many thanks; it's beautiful.
Posted by: Semilog | October 21, 2009 at 03:30 AM
International shipping can be rough, both ways. I live in Australia & deal with it all the time. If you do some more research you might find a decent but cheaper option for next time. Offer a cheaper rate for those willing to forego the tracking, for example.
Posted by: Michael W | October 21, 2009 at 10:05 AM
Unless I've misunderstood, you only lost $5 on each international order...
You say you charged $5 for domestic shipping, and $15 more for international, so that's surely $20 charged for international shipping? Plus, I'm sure you just made $5 LESS on each international order, rather than a loss of $5.
Now that I think about it, I'm not sure what my point is! Congratulations on what seems to have been a successful endeavour!
Posted by: Stuart | October 21, 2009 at 11:31 AM
Stuart,
If you're as good at photography as you are at calculating profit versus loss, you've got what it takes to be a successful pro photographer. Your self-deprecating sense of humor also indicates you'd be good at customer relations. Best wishes for your endeavours as well.
Posted by: Gordon Lewis | October 21, 2009 at 11:42 AM
Gordon,
Thanks, I think... ;-)
As for my abilities with a camera, I'll let you judge for yourself, link provided below...
Posted by: Stuart | October 21, 2009 at 12:07 PM
"As for my abilities with a camera..."
I'm impressed. Your work is breathtaking. I've dabbled a bit in architectural photography myself, but when it comes to your level of skill I'd consider it a privilege even to load your film holders.
Posted by: Gordon Lewis | October 21, 2009 at 12:31 PM
Thanks for your diligence, Gordon. I was very impressed with your packaging and took good note. Makes me feel ashamed of how I've sometimes sent prints to friends :-(
To those that missed this print purchase opportunity, I say: Don't be a fool, buy the next one!
You won't be disappointed.
Posted by: Miserere | October 21, 2009 at 08:53 PM
Is it just me, or is shipping from the US sometimes ridiculously expensive? Living in Australia, I always thought that our postal service for international shipments was quite pricey. However, a few years ago I had to ship my tripod head back to Acratech in the US for repairs under warranty and the 400g head cost about A$40 to be couriered express to California from Perth, Western Australia. This also included A$400 insurance. Recently I tried to buy a calendar from a US photographer and, after placing the order, found that it couldn't be shipped to Australia for US$8. A similar issue seems to apply with your print offer. Any idea why sometimes these small and light things seem to cost so much to ship? Anyone worked out a cheap way of shipping things from the US?
Posted by: Christian | October 21, 2009 at 10:20 PM
Cristian,
I could have saved money on shipping by sending the package via standard first class mail. That would have cost no more than $10.00. I decided against it because it would have taken longer and there would be no way to track the package or confirm delivery. Given the cost of the print, I thought it justified the extra cost and security of delivery confirmation.
Posted by: Gordon Lewis | October 21, 2009 at 10:29 PM
Congratulations on the success of this project Gordon. That is such a beautiful photo I thought it was a watercolor painting the first time I saw it on TOP.
Posted by: PleasureSean | October 22, 2009 at 06:19 PM
I just received my print, and it's every bit as good as I'd hoped for.
Well done on choosing an excellent printer. And your packaging was superb - I've taken notes!
Thank you very much for offering us this opportunity to own such a great print.
Posted by: Philip Storry | October 31, 2009 at 08:33 AM